In the war to acquire investing clients, have the largest players gone too far?
Here is an example of post on Fidelity reddit w/ headline “Decided to use Fidelity over Vanguard due to this reddit page!”
It was OPs first ever post, after account joined 11/23/2023
Mod response from a Fidelity customer care rep followed up with “Welcome to the sub; we're super excited to see you join the Fidelity family!”.
But here’s the interesting part- the Mod joined Reddit the exact same day – 11/23/23 as this account (who just posted for the first time with this fake customer testimonial).
Perhaps a coincidence- but appears to show Fidelity customer reps fake posing for a sub they mod on. Where do we draw the line when evaluating a company who is marketing financial services?
Putting aside the llm bots- how common is this type of false advertising?
Disclaimer: I am not implying this is a conspiracy or illegal- but fintech influencing is an active topic for regulators and one that impacts market integrity for all investors.
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