The end of 2021 I transferred stocks held in two separate companies from my broker to Computershare to direct register them in my name. One stock came over with no issues. The cost basis detail was correct. The other stock came over with an incorrect cost basis. I reached out to Computershare who said to reach out to the broker. Broker confirmed it was incorrect and reached out to the clearinghouse to address. A few weeks later the broker told me it should be correct to be to check with Computershare. Computershare's website isn't the most comprehensive but from what I could tell there were no changes. I called Computershare to ask if there was an update in the cost basis. They couldn't speak with me about it over the phone but offered to snail-mail me the cost basis they had on file. It was still wrong, unchanged from the original. I've since reached out to my broker numerous times asking what needs to happen to get this corrected and they've ghosted me. What now? My worry is that if/when I sell these securities my tax liability will be overstated. I have the trade confirmations from the original transactions/purchases, but if I understand correctly, if/when I sell I'll receive (and the IRS will receive) the tax paperwork from Computershare and since Computershare doesn't have the correct numbers, the tax forms will be incorrect. Yes? I've spent hours trying to fix this. Do I continue? Will it matter? If I continue, any suggestions on how to light a fire under my broker (or their clearinghouse). Thanks.
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